The Lucie Simic Process©
A Comprehensive, 12 Step Guide to Elevating Your Practice Management Skills
Embarking on a journey toward becoming the best practice manager requires a strategic and proven approach, and the Lucie Simic Process© offers that.
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This transformative 12-step guide, meticulously crafted by industry expert Lucie Simic, is designed to empower practice managers in the dynamic field of dental healthcare. From ensuring regulatory compliance and fostering leadership skills to honing communication abilities and cultivating a patient-centric focus, each step in the process is a crucial building block towards achieving excellence.
Dive into the intricacies of team building, financial management, and technology integration as you navigate the nuances of dental practice management. The Lucie Simic Process goes beyond the conventional, delving into the realms of personal development and providing a comprehensive roadmap to not just manage, but to lead and thrive in the world of world-class dental practices.
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Explore the nuances of relationships, brand ambassadorship, and conflict resolution, and learn to harness the power of the business brand and culture to enhance your practice's visibility.
The Process.
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Leadership Skills: Develop strong leadership skills to inspire and motivate your team towards achieving common goals.
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Team Building: Assemble a skilled and cohesive team, ensuring each member is well-suited for their role.
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Communication Skills: Hone your communication skills to effectively interact with both the dental team and patients. Build positive relationships with your team. Learn how to motivate effectively.
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Patient-Centric Focus: Instil a patient-centric approach within the practice, emphasizing quality care and positive patient experiences.
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Quality Assurance: Implement rigorous quality assurance measures to ensure high standards of care within the practice.
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Strategic Planning: Create a long-term strategic plan for the dental practice, outlining goals and milestones. Build financial management skills to handle budgeting, and financial planning for the practice.
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Financial Management: Acquire financial management skills to handle budgeting, billing, and financial planning for the practice.
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Brand Ambassadors: Find and encourage brand ambassadors in your business. Create the culture you want in the practice.
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Customer Feedback: Collect and analyse patient feedback to identify areas for improvement and enhance patient satisfaction.
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Performance Metrics: Implement key performance indicators (KPIs) to track the success of the practice and adjust strategies accordingly.
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Marketing Strategies & Social Media Presence: Establish and maintain a strong social media presence to connect with current and potential patients. Develop and implement effective marketing strategies to attract and retain patients.
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Personal Development: Focus on personal development, including emotional intelligence, to navigate the challenges of managing a world-class dental practice with grace and resilience. Understanding our own strengths, weaknesses, and communication styles can significantly impact interactions with colleagues. This awareness is a game-changer in how we interact at work, and in life.
The Modules
What does the programme include?
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Access to Lucie via WhatsApp and Email
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Access to a group community/chat
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Monthly one-to-one calls
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One practice visit for one-to-one coaching with Lucie (booked within 90 days of signing up to the programme
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Access to the step-by-step process
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Access to Lucie’s Practice Manager Toolkit.
How long is the programme?
This is a 12-month programme, The first 12 months as above, after which it will include the following;
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Access to a group community/chat
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Access to the step-by-step process
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Access to Lucie’s Practice Manager Toolkit
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The investment for this programme will be £500pcm.
