About Lucie.
Meet Lucie, a talented Dental Business Consultant, Patient Journey Creator, Communication Trainer & Speaker, and Practice Manager Coach. With over a decade of hands-on experience, Lucie has been a driving force in the success of various dental practices, both existing and squat.
Lucie is passionate about helping dental practice principals and their practice managers build great teams and develop world-class patient journeys – all while ensuring operational excellence, after all we need to make sure that the work is profitable.
My passion is working with dental practice owners and practice managers to build great teams and a world class patient journey. Having worked in the dental industry for more than a decade, my focus has been on helping practices increase their turnover and deliver exceptional customer experience with five-star service.
Before dentistry, my background was working with words. First starting out in journalism, producing news broadcasts for the BBC, I moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.
My dental journey began in 2013 when I joined a small dental practice with a big vision. Within three years the practice was transformed into a seven-surgery referral hub with over 40 staff. Following its sale to a leading corporate group I gained valuable experience in various dental practices, including corporate, squat set-up, practice sales and NHS practices.
Now I work to help dental practice owners, managers and their teams to create ‘wow’ practices where teams and patients are happy.
I want to inspire teams with my own journey and enable practice managers to become exceptional and fulfilled, leading to profitable practices. Since 2021 I have been working with Ashley Latter delivering his renowned training courses to dental practice teams, as well as running his Practice Managers' Club.